Safety

Your family's safety comes first.

Every caregiver on Ektrepha goes through a verification process before they can accept a booking. Here's what we check, and how we support you if anything ever feels off.

Identity verification

Every caregiver submits government ID before they can create a profile.

Background checks

We screen caregivers for a criminal history before they’re approved to work.

Reference checks

Past employers and references are contacted to confirm experience and conduct.

In-app support

Our team is reachable throughout every booking if something doesn’t feel right.

Something feel wrong?

Reach our support team any time and we'll help right away.

support@ektrepha.com